Privacy Policy

Welcome to Meva.pk (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://meva.pk/ (the “Website”). By accessing or using our Website, you agree to this policy.

1. Information We Collect

We collect information to provide and improve our services for you.

a. Personal Information

Collected when you make a purchase, create an account, or contact us:

Full Name
Email Address
Phone Number
Billing & Shipping Address
Payment Method Details (processed via third-party gateways)
Account Login Credentials (if applicable)

b. Automatically Collected Information

Collected when you browse our Website:

IP Address
Browser type and version
Device type and operating system
Referring website or source
Pages visited, time spent, and click actions

c. Cookies and Tracking Technologies

We use cookies, web beacons, and analytics tools to remember your preferences, analyze site traffic, and show relevant offers. You can refuse cookies in your browser settings, but some features may not function properly.

2. How We Use Your Information

We use your information to provide a seamless and secure shopping experience, including:

Order Processing: Confirming, fulfilling, and delivering orders.
Customer Service: Responding to queries and providing support.
Account Management: Creating and managing user accounts.
Marketing & Promotions: Sending newsletters and offers (with your consent).
Security: Detecting and preventing fraud or misuse.
Legal Compliance: Complying with applicable laws and resolving disputes.

3. Payment Information

We do not store or have access to your full credit/debit card details. Payments are securely processed through third-party payment gateways that comply with industry standards (e.g., SSL encryption and PCI-DSS). These providers handle your financial data solely for transaction purposes.

5. Data Retention

We retain personal information only as long as necessary to complete transactions, meet legal obligations, and resolve disputes. When no longer needed, we securely delete or anonymize the data.

6. Data Security

We implement safeguards such as SSL encryption, firewalls, and regular updates. However, no method of transmission or storage is 100% secure, and you provide information at your own risk.

7. Your Data Protection Rights

You may have the right to:

Access the data we hold about you.
Correct inaccurate or incomplete data.
Delete your personal data (subject to legal obligations).
Withdraw Consent for marketing at any time.

To exercise these rights, contact us at info@meva.pk.

8. Use of Cookies

What Are Cookies?

Cookies are small files stored on your browser to help identify you, remember preferences, and improve your shopping experience.

Types of Cookies We Use

Essential: Required for core functions (cart, checkout).
Performance: Site usage and analytics.
Functional: Preferences and settings.
Advertising: Personalized ads and offers.

You can manage or delete cookies in your browser settings.

9. Third-Party Services

Our Website may link to third-party sites or services (e.g., payment gateways, delivery companies, social platforms). We are not responsible for their privacy practices. Please review their policies before sharing information.

10. Email Marketing

By providing your email, you consent to receive order updates and promotional messages from Meva.pk. You can unsubscribe anytime via the “Unsubscribe” link in our emails or by contacting us.

11. Children’s Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect data from children. If you believe a child has provided data, please contact us so we can delete it.

12. Changes to This Privacy Policy

We may update this Policy from time to time. We will post updates on this page and revise the Effective Date. Continued use of the Website constitutes acceptance of the updated Policy.